Terms of Service

1.2 Prohibited Activities

You must not use this website to:

• Copy, reproduce, distribute, or commercially exploit any content, product data, images, or technical documentation without prior written authorization from VST Lighting.
• Submit false, misleading, or fraudulent inquiry information, including misrepresentation of your identity, company affiliation, or purchasing intent.
• Use automated tools, scrapers, or bots to access, index, or collect data from this website without express written permission.
• Transmit any content that is unlawful, harmful, defamatory, or otherwise objectionable through website forms or direct communication channels.
• Attempt to gain unauthorized access to any portion of this website, its servers, or any system connected to this website.

1.3 Right to Restrict Access

VST Lighting reserves the right to suspend or restrict access to this website, or to any feature or part of it, at any time and without notice, including in response to actual or suspected misuse, technical necessity, or operational requirements.

2.2 Pricing Information

Any indicative pricing, cost estimates, or price ranges communicated through this website or in preliminary correspondence are non-binding and subject to change based on order volume, customization requirements, material costs, exchange rates, and market conditions at the time of order placement. Confirmed pricing is only valid when stated in a formal written quotation issued by VST Lighting.

2.3 Certification and Compliance Claims

References to certifications (including CE, UL/ETL, RoHS, REACH, SAA, and others) on this website reflect the certification status of specific product models under typical configurations. Certification applicability for customized products, modified specifications, or specific market requirements must be verified separately. VST Lighting does not guarantee that all listed certifications apply to custom or modified product variants without explicit written confirmation.

2.4 Obligation to Verify

It is the responsibility of the buyer, procurement manager, or technical reviewer to verify all product specifications, compliance requirements, and suitability for application before placing an order. VST Lighting's sales and engineering team is available to provide formal documentation and clarification upon request.

3.2 Limitation of Liability

To the fullest extent permitted by applicable law, VST Lighting shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with:

• Your use of, or inability to use, this website or its content.
• Reliance on information published on this website without independent verification or written confirmation from VST Lighting.
• Procurement or sourcing decisions made based on website information prior to receiving a formal written quotation.
• Loss of data, business interruption, or project delays resulting from use of or reliance on this website.
• Unauthorized access to or alteration of your submissions or data transmitted via this website.

3.3 Third-Party Links

This website may contain links to third-party websites or resources. Such links are provided solely for informational convenience. VST Lighting does not endorse, control, or assume responsibility for the content, privacy practices, or reliability of any third-party website. Accessing third-party sites is entirely at your own risk.

3.4 Force Majeure

VST Lighting shall not be held liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, pandemics, government actions, supply chain disruptions, port congestion, power outages, or other events constituting force majeure. In such circumstances, VST Lighting will communicate updates to affected parties as promptly as practicable.

4.2 Response Time and Availability

VST Lighting endeavors to respond to all business inquiries within 1-2 business days during regular working hours (Monday to Friday, China Standard Time). Response times may be extended during major holidays, peak production periods, or due to high inquiry volume. We do not guarantee real-time responses to any inquiry submitted through this website.

4.3 Accuracy of Inquiry Information

To receive accurate quotations and technical recommendations, you are responsible for providing complete and correct information in your inquiry, including application details, product requirements, quantity, delivery destination, and any applicable standards or certifications. VST Lighting's commercial and technical responses are based on the information provided; inaccurate or incomplete submissions may result in unsuitable recommendations or delayed processing.

4.4 Quotation Validity

Unless otherwise stated in writing, quotations issued by VST Lighting are valid for thirty (30) calendar days from the date of issue. After this period, prices, lead times, and availability may be subject to revision. Quotation acceptance must be communicated in writing prior to expiry.

4.5 Confidential Inquiry Materials

If you submit technical drawings, design files, product concepts, or other proprietary materials as part of an inquiry for OEM customization, VST Lighting will treat such materials as confidential and will not share them with unrelated third parties. However, a formal Non-Disclosure Agreement (NDA) is recommended for sensitive projects and can be arranged upon request prior to detailed technical disclosure.

5.2 Restrictions on Use

No content from this website may be:

• Reproduced, modified, or distributed for any commercial purpose without express prior written consent from VST Lighting.
• Used to represent or misrepresent any product as being certified, endorsed, or manufactured by VST Lighting without authorization.
• Incorporated into any competing product catalog, marketing material, or third-party platform without a formal licensing agreement.

5.3 Customer-Provided Materials

When you share design drawings, product concepts, brand assets, or technical specifications with VST Lighting for the purpose of developing customized LED products or OEM components, you confirm that you hold the necessary rights to such materials and grant VST Lighting a limited, non-exclusive right to use them solely for the purpose of fulfilling your requested development and production work. VST Lighting will not use customer-provided proprietary materials for any other commercial purpose.

5.4 Custom Development Ownership

Ownership of intellectual property created during custom product development engagements -- including tooling, mold designs, and product-specific configurations -- shall be determined by the terms of the applicable written agreement between VST Lighting and the customer. In the absence of a signed agreement addressing IP ownership, all tooling and design assets developed and paid for by VST Lighting remain the property of VST Lighting, while customer-provided design inputs remain the property of the customer.

6.2 Minimum Order and Sampling Requirements

Minimum order quantities (MOQ), sample policies, and associated fees vary by product type, level of customization, and market conditions. Specific MOQ and sample terms are communicated at the quotation stage and are incorporated into the formal purchase agreement. VST Lighting reserves the right to decline orders that do not meet minimum commercial thresholds.

6.3 Payment Terms

Payment terms are defined on a per-order or per-contract basis. Standard terms typically require a deposit prior to production commencement and the balance prior to or upon shipment, unless alternative arrangements have been formally agreed in writing. VST Lighting reserves the right to halt production or withhold delivery in the event of payment default.

6.4 Quality Disputes and Claims

Any quality claims or product defect reports must be submitted to VST Lighting in writing within the timeframe specified in the applicable purchase agreement, accompanied by photographic evidence, batch/lot identification, and a description of the issue. VST Lighting will investigate and respond to quality claims in accordance with the agreed warranty terms. Claims submitted outside the agreed timeframe or without adequate documentation may not be accepted.

6.5 Termination of Cooperation

Either party may terminate a cooperation arrangement in accordance with the terms of the applicable written agreement. Termination of ongoing projects involving committed tooling investment, material procurement, or production scheduling may be subject to cost recovery provisions as defined in the signed contract.

6.6 Exclusivity

VST Lighting does not provide exclusivity of supply or market territory to any customer unless such exclusivity is expressly documented in a separate signed agreement with clearly defined scope, duration, volume commitments, and geographic coverage.

7.2 Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or their breach, the parties shall first attempt to resolve the matter through good-faith negotiation. If negotiation is unsuccessful within thirty (30) days, the dispute shall be submitted to the competent courts in Shenzhen, China, unless otherwise specified in a written cooperation agreement between the parties.

7.3 Amendments to These Terms

VST Lighting reserves the right to amend, update, or revise these Terms at any time without prior notice. The most current version of these Terms will be published on this website. Continued use of this website after any modification constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

7.4 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.